Privacy Policy

Yokkaichi Chemical Company Limited, (hereinafter referred to as “Company”) recognizes the importance of the personal information handled during business operations and complies with the Act on the Protection of Personal Information (Act No. 57 of 2003; hereinafter referred to as “Personal Information Protection Act”) and related laws, regulations, and guidelines. In addition, we strive to protect personal information in accordance with the following policy in order to appropriately manage and protect the information that can be used to identify our customers (hereinafter referred to as “Personal Information”).

1. Acquisition of personal information

We will acquire the Personal Information necessary for the performance of the business operations in an appropriate and fair manner.

2. Publication of the purpose of use of Personal Information

We will appropriately use Personal Information within the scope necessary for achievement of the purpose of use stated at the end of this document. 

3. Security control measures

We will implement the following appropriate security measures in order to prevent such risks as unauthorized access to personal data or the leak, theft, larceny, disposal, loss, or falsification thereof. 

【Formulation of the basic policy】

This policy has been established in order to secure the appropriate handling of personal data and notify the point of contact for questions and complaints. 

【Establishment of rules concerning the handling of personal data】

Personal information management rules have been established for the handling method, responsible person and person in charge, and their work duties in each phase of acquisition, use, storage, provision, and deletion/disposal. 

【Organizational security control measures】

  • We have appointed a person responsible for the handling of personal data.
  • We have specified the employees who handle personal data and the scope of personal data handled by such employees.
  • We have established a reporting line to the responsible person in the event there is or is likely to be a violation of a law or handling rules.
  • The status of personal data handling is regularly inspected, reviewed, and improved.

【Human security control measures】

  • We provide regular training on the points to note concerning the handling of personal data.
  • We have set forth the matters concerning the confidentiality of personal data in the Personal Information Management Rules and Work Rules.

【Physical security control measures】

  • We manage employee access and restrict the devices allowed to be brought into the areas where personal data is handled.
  • We have implemented measures to prevent personal data from being viewed by unauthorized parties.
  • We have implemented measures to prevent the loss or theft of the devices, electronic media, or documents used for the handling personal data. 
    • We have implemented measures to prevent personal data from being easily revealed when carrying around devices and electronic media used for handling personal data, including when moving around or within the office. 

【Technical security control measures】

  • Access is restricted in order to limit the persons who handle personal information and the scope of the personal information database. 
  • We have implemented a framework that protects the information system handling personal data from unauthorized access by an external party or malware. 

4. Assignment

We may assign certain clerical work to third parties such as distribution of goods and/or documents to customers and management of personal information obtained by exchanging business cards. In this case, we will conduct necessary and appropriate supervision of the assignees in accordance with the Personal Information Protection Act.

5. Third party provision

We will not provide personal information to a third party without prior consent from the subject person, excluding cases specified in the Personal Information Protection Act or other laws.

6. Joint use

We may jointly use the subject person’s personal data as follows.

*Personal data refers to, of the personal information, information that can be used to identify a specific customer by collating with the descriptions, records, or other information and that constitutes a database, which can be used to easily search a specific customer’s information. Such information corresponds to personal data under the Personal Information Protection Act.

Personal data items subject to joint use Subject person’s name, address, date of birth, gender, occupation, telephone number, fax number, email address, name of the affiliated group or organization, inquiry history, exhibition and seminar participation history, consent to sending direct mail, business meeting for or purchase history of our products, access history to websites of our corporate group, family information, and other data 
Scope of persons who jointly use the information DKS Co., Ltd., and its consolidated companies and equity method affiliated companies in Japan that are included in its annual securities report
Purposes of use of the joint users Same as those stated in the above section 2 “Publication of the purpose of use of Personal Information”
Person responsible for the management of jointly used personal data Yokkaichi Chemical Company Limited
2-1, Miyahigashi-cho, Yokkaichi-shi, Mie Prefecture 510-0843 Japan
Koji Mase, President and CEO

7. Requests for disclosure

We appropriately respond in accordance with the provisions of the laws to requests from the subject person or proxy for the disclosure, correction, suspension of use, or deletion of the personal data about the subject person possessed by us or third-party provision records of such information and suspension of provision to third parties. To make a request, please contact the personal information inquiry desk listed below.

8. Point of contact concerning the protection of personal information

For any questions or clarification, complaints and any other inquiries concerning our initiatives for personal information protection, please contact the Yokkaichi Chemical Company Limited, personal information inquiry desk. 

When making an inquiry by telephone, our business hours are from 9:00 to 17:00 weekdays. (Closed on Saturdays, Sundays, national holidays, New Year’s holidays, and summer vacations)

Yokkaichi Chemical Company Limited, Personal Information Inquiry Desk

Address: 2-1, Miyahigashi-cho, Yokkaichi-shi, Mie Prefecture 510-0843 Japan 

Click here to contact us by email form.

9. Handling of Cookies

Cookies are small text files of random letters and numbers that are exchanged between the Web server and the viewer’s browser and stored on the viewer’s device when viewing a website. You can set the browser to display that the website uses cookies or refuse the cookies. Also, we use Google Analytics to grasp the status of use of the website, and Google Analytics uses cookies and identifiers to collect information about the users. For more details, please check the Google website. To learn about how Google Analytics collects and processes data, confirm the “Data use by Google when the user uses Google partner websites and apps” indicated below.

Google Analytics terms of use
https://marketingplatform.google.com/about/analytics/terms/us/

Google Privacy Policy
https://policies.google.com/privacy

Data use by Google when the user uses Google partner websites and apps
https://policies.google.com/technologies/partner-sites?hl=en-US

10. Remarks

We may revise the Privacy Policy without notice in order to more appropriately protect the personal information of our customers and respond to changes in the laws and regulations.

11. Purposes of use

(1) Purposes of use of personal information about clients’ concerned parties and competitors 

・Contact clients’ concerned parties, contractors, and competitors
・Execute the transactions provided by us and manage the contracts
・Communicate our product information and sales policy
・Grasp information about receivables management and credit management
・Search for, develop, and industrialize technology for creating new business and conduct research and development in relation thereto
・Other appropriate and smooth communication with clients’ concerned parties and competitors

(2) Purposes of use of personal information about clients and suppliers

・Exchange information about technology and facilities and communicate with suppliers
・Execute the transactions provided by us and manage the contracts
・Other appropriate and smooth communication with clients and suppliers

(3) Purposes of use of personal information about customers

・Provide information about the products and services, as well as provide other information, including proposals(including the provision of samples and
    brochures) and conduct sales activities
・Respond to inquiries and requests for information and materials
・Develop and improve the products and services
・Implement questionnaire surveys, such as satisfaction surveys
・Access management during tours or visits of our facilities
・Ensure security within our facilities by checking the information recorded by the security cameras
・Search for, develop, and industrialize technology for creating new business and conduct research and development in relation thereto
・Other matters ancillary or related to the above

(4) Purposes of use of personal information about the persons who use our information desk (phone calls made to our information desk are recorded for the
     following purposes)

・Grasp the details, examine, investigate, and respond to consultations and inquiries
・Improve the telephone support skills and realize better customer service
・Other appropriate and smooth communication with our information desk users

(5) Purposes of use of personal information about the employment candidates and applicants, including internship programs

・Assess and make decisions concerning hiring
・Other appropriate and smooth communication, providing information and notices, and conducting employment screening for the employment candidates
    and applicants, including internship programs

(6) Purposes of use of personal information about the employees and their family members 

・Employment management, provision of the benefit programs, other HR services and other communication
・Implement measures with the aim of improving employee health, such as the statutory health checkups and safe working conditions
・Salary payment and provision of pension benefits
・Labor policy and labor management, such as social insurance and health insurance procedures
・Emergency communications in the event of a natural disaster
・Access management, such as creating magnetic cards and logs for entry and exit
・Tax related procedures, such as income tax and resident tax
・Use and maintenance of telecommunications infrastructure, such as telephones, computers, groupware, and email systems
・Issue various certificates and other communications

                                                                                                                               April 1, 2022
                                                                                                                               2-1, Miyahigashi-cho, Yokkaichi-shi, Mie Prefecture 510-0843 Japan
                                                                                                                               Yokkaichi Chemical Company Limited
                                                                                                                               Koji Mase, President and CEO